Frequently Asked Questions
Find answers to the most common questions about our IPTV service
Do you offer a free trial or demo?
Yes, we offer a 1-day free trial so you can test our IPTV service before committing to a subscription. To request your free trial, simply scroll to the top of the page and click the "Free Trial" button — or Click here
What devices are supported?
Our IPTV service is compatible with a wide range of devices, including Smart TVs, Android TV boxes, Amazon Firesticks, smartphones, tablets, and PCs. If you're unsure whether your device is supported, feel free to contact us for more information.
How much does it cost?
We offer competitive pricing with flexible subscription plans to fit your budget. You can choose from monthly, quarterly, or yearly options — with no hidden fees. Feel free to check our Pricing page for full details.
Which payment methods are accepted?
We currently accept a variety of payment methods, including:
• Debit/Credit Cards
• Over 200 Cryptocurrencies
• PayPal
• Wise
• Payoneer
• Skrill
• Gift Cards
If you prefer a different payment method, feel free to contact us to see if we can accommodate it.
Do you provide customer support?
Yes, we offer 24/7 customer support via live chat, email, and WhatsApp. Our technical team is always ready to help you with any questions or issues.
How many device connections are supported?
By default, each plan supports 1 device. However, you can choose a plan that includes 2, 3, 4, or 5 device connections depending on your needs. Just pick the plan that matches the number of devices you want to use.
Is the service stable and reliable?
Yes, we pride ourselves on delivering a stable and reliable IPTV service with high-quality streams. Our advanced servers ensure minimal buffering, smooth playback, and consistent performance at all times.
How do I install and set up IPTV?
Once you subscribe or request a free trial, you'll receive step-by-step instructions on how to set up our IPTV service on your device. The setup process is quick and easy, and we're always here to help if you need support.
Are there any geo-restrictions?
Our IPTV service works worldwide. However, in rare cases where geo-restrictions apply to certain content, you can simply use a VPN to bypass them and enjoy full access.
How can I renew?
Renewing your subscription is simple. We'll send you reminders when it's time to renew. If you don't receive one, you can:
• Visit our website and place a new order — your subscription will be renewed automatically.
• Chat with us live on the website.
• Email us at support@iptvgateway.com.
• Contact us on WhatsApp for quick assistance.
We make sure you have multiple ways to keep your service active without interruption.
Do I need to use a VPN?
No, our service works globally without the need to use a VPN.